Our Promise to You:
- We will greet you courteously and professionally.
- We know that no one makes an appointment to have an accident; regardless, customers expect prompt attention. We strive to service our customers as quickly as possible.
- We will offer you the most efficient solution to your insurance claim. That means getting your car fixed quicker and a lot less stress on you.
- We will obtain any necessary information and not ask you, the customer, to fill out annoying paperwork.
- We will handle ALL the details with your insurance company and/or assist you in processing your claim through your insurance or the other party's.
- We will schedule a rental car for you if you so desire.
- We will ask you specifically what your expectations are from us and we will work diligently to achieve them.
- We will give you a Projected Delivery Date (PDD) once a thorough appraisal has been performed, and we will meet or beat that date.
- We will contact you if you wish us to give you repair updates.
- We will resolve any problems quickly and efficiently with the least inconvenience to you, our valued customer.
